Refund policy

Refund Policy

At Shynora By Shivali, we prioritize the safety and hygiene of our customers. Due to the nature of our products, we follow a strict no return and no exchange policy.

No Return / Exchange
We do not accept returns or exchanges once a product has been delivered. This policy is in place to ensure that all our customers receive products that are new, unused, and hygienic.

Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.

To process your request, kindly provide:

• Order number

• Clear photos or videos of the product

After verification, we will offer a suitable resolution such as a replacement or refund, depending on the situation.

Order Cancellation
Orders can only be cancelled before they are shipped. Once shipped, cancellation requests will not be accepted.

Contact Us
For any issues or concerns, please contact us at:
Email: shynorabshivali@gmail.com

By placing an order with us, you agree to this Refund Policy.

Thank you for understanding and supporting Shynora By Shivali.